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Multipliers: How the Best Leaders Make Everyone Smarter, by Liz Wiseman, Greg McKeown
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Are you a genius or a genius maker?
We've all had experience with two dramatically different types of leaders. The first type drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, lightbulbs go off over people's heads, ideas flow, and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now, when leaders are expected to do more with less.
In this engaging and highly practical book, leadership expert Liz Wiseman and management consultant Greg McKeown explore these two leadership styles, persuasively showing how Multipliers can have a resoundingly positive and profitable effect on organizations—getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation.
In analyzing data from more than 150 leaders, Wiseman and McKeown have identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use - even lifelong and recalcitrant Diminishers. Lively, real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. Just imagine what you could accomplish if you could harness all the energy and intelligence around you. Multipliers will show you how.
- Sales Rank: #1412 in Audible
- Published on: 2011-01-18
- Format: Unabridged
- Original language: English
- Running time: 473 minutes
Most helpful customer reviews
54 of 58 people found the following review helpful.
How to increase or diminish human capabilities...including your own
By Robert Morris
In this book written with Greg McKeown, Liz Wiseman juxtaposes two quite different types of persons whom she characterizes as the "Multiplier" and the "Diminisher." Although she refers to them as leaders, suggesting they have supervisory responsibilities, they could also be direct reports at the management level or workers at the "shop floor" level. Multipliers "extract full capability," their own as well as others', and demonstrate five disciplines: Talent Magnet, Liberator, Challenger, Debate Maker, and Investor. Diminishers underutilize talent and resources, their own as well as others, and also demonstrate five disciplines: Empire Builder, Tyrant, Know-It-All, Decision Maker, and Micro Manager. Wiseman devotes a separate chapter to each of the five Multiplier leadership roles.
Wiseman cites dozens of real-world examples that suggest how almost any organization (regardless of its size or nature) can plan, implement, accelerate, and sustain a human development program that strengthens participants' leadership and management skills that (a) will enable them to multiply the intelligence and capability of the people around them and (b) avoid behaviors that can diminish people's ability and enthusiasm
As Wiseman clearly realizes, people combine some of the best and worst traits of both the Multiplier and Diminisher. Strengths can become weaknesses or vice versa if carried to an extreme. A Talent Magnet, for example, could be especially effective recognizing and attracting high-potentials and then hoard their talents, exploiting them to her or his advantage. A Micro Manager could be especially alert for significant details that others ignore but deny other people's professional development by refusing to delegate tasks to them. In the healthiest organizations, there are constant efforts to increase (multiply) positive and productive engagement while reducing (diminishing) waste.
In Appendix B, this is one of the FAQs that caught my eye: Are people either Diminishers or Multipliers or are there people in the middle? Here is Wiseman and McKeown's response: "We see the Diminisher-Multiplier model as a continuum with a few people at the extremes and most of us somewhere in between. As people have been introduced to this material, they almost always see some of the Diminisher and some of the Multiplier within themselves. One leader we worked with is illustrative. He was a smart and aware individual who didn't fit the archetype of a Diminisher, and yet when he read the material he could see how he sometimes behaved in a Diminishing manner. While we studied this leadership phenomenon as a contrast, we see the model as a continuum with only a very few people at the polar extremes and the majority of us somewhere in the middle."
Most supervisors need to increase some behaviors (e.g. providing clear explanations of performance expectations and how performance will be measured) and avoid other behaviors (e.g. withholding information others need). The same is true of those whom they supervise. The challenge is to do more of what will add value and less of what diminishes it.
To me, one of the most valuable insights in this book suggests that, especially during the current economic recession/depression/whatever, the total cost of what must be done (in terms of dollars and hours) is probably much less than what would be saved by doing it. According to Wiseman, Multipliers extract so much more from their people that - in effect - they essentially double the workforce at no additional cost. If that isn't doing more with less, I don't know what is.
52 of 56 people found the following review helpful.
Simple Ways To Make A Big Change In Your Effectiveness As A Leader
By Richard N. Bateman
Having been an HR VP and a recruiter for the IT industry and a Fortune 500 company I strongly agree with the concepts presented here. It's a short, easy read and the book is well designed. It does not spend a lot of time on theory despite the credentials of the author and the rigorous research that went into it. Instead it provides examples and "How To" in each chapter.
If you enjoy books like Daniel Goldman's "Emotional Intelligence", Howard Gardener's "Multiple Intelligence", Carol Dweck's "Mindset" and subjects like psychometrics, personality type and temperament you will relate well to this book.
Having said that I think the real value of this book and its main aim is how we can improve ourselves; how each of us can be less of a diminisher and more of a multiplier. You WILL recognize yourself and others in this book.
I have one bit of advice if you plan to read this book - take the test first. It is located at [...]
I have taken a LOT of psychometric tests in my time and this one is very new so its easy to game if you have read the book. Take the test, THEN read the book.
I do plan on implementing what I have learned and the implementation strategy they recommend is not onerous.
27 of 27 people found the following review helpful.
Life-changing read. Not just another management/leadership book
By Pablo
I've read dozens of business books and books about leadership; I have many years of experience as a manager and an MBA. But here's the thing... I do my best to get out of seminars on management/leadership classes and I'll do anything to avoid reading one more repetitious and unoriginal book about how to be a better manager or leader. So... how did I get to writing a review about: "Multipliers: How the Best Leaders Make Everyone Smarter"?
I'm lucky enough to work for an employer who decided to get Liz Wiseman and Greg McKeown to give a bunch of their managers an accelerated one-day 'multipliers' talk based on their book (before it was published so I read it a few months later). As I've mentioned before I'm a skeptic. Most of this management stuff is repetitious BS and it's all about the authors/presenters talking about what made them the great managers and leaders that they are today. I didn't have much of a choice about attending and as I listened to Greg and Liz speak about their research and present raw unedited video clips about some of the multipliers they were writing about in their book something changed.
They were offering practical advice about how to be not just a better leader but a better person. What's leadership about? It's not about about being better than everybody else on your team - it's about getting the most out of them. That's what this book is about. The examples are concrete and the advice and techniques are down to earth and useful to everyone from a parent to a C-level executive.
There isn't a day that goes by when something from Multipliers doesn't influence what I do and how I lead. It might be something as simple as thinking before I speak and spending my 'chips' wisely or asking the questions that drive the right behaviour rather than making statements or giving directives. For example, instead of telling your kids that it's time to go bed and that they need to brush their teeth and put their PJs on try asking them what time it is and then follow that up with another question.
One of the exercises we did in the seminar was to pair up to debate a subject and to take turns asking only questions of the other participant. My partner was doing a great job asking questions and he was getting a lot out of me and I was feeling pretty smart and engaged until he slipped up and made a statement. All of a sudden my intelligence shut down and the debate ended.
The book starts with a quote from Bono (of all people) that says it all: "It has been said that after meeting with the great British Prime Minister William Ewart Gladstone, you left feeling he was the smartest person in the world, but after meeting with his rival Benjamin Disraeli, you left thinking you were the smartest person." Who's the multiplier here? Who's the better leader?
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